How We Rate
Ratings on RealtyReview.ae come from one place: reviews by people who dealt with a developer, broker, agent or project. A rating is the average of those reviews' star ratings, and we always show how many reviews it's based on.
From review to rating
- 1
A client writes a review
They rate their experience from 1 to 5 stars and describe what happened.
- 2
We moderate it
Every review is checked against our review policy before it's published. Promotional, off-topic or abusive reviews are removed.
- 3
The rating is the average
A company's, agent's or project's rating is the average star rating of its published reviews. Pending and rejected reviews never count.
- 4
It updates with new reviews
Each published review changes the average and the count shown next to it.
What reviewers rate
Alongside the overall star rating, reviewers can score specific parts of their experience. The overall rating on a profile is the average of the overall stars; the criteria help you see where a company did well or badly.
- Communication
- Market knowledge
- Responsiveness
- Value for money
- Professionalism
Reading a rating
- Look at the number of reviews as well as the rating: an average from a handful of reviews moves a lot with each new one.
- Read the reviews themselves, especially recent ones and the lower-rated ones, for what went wrong and how it was handled.
- A profile with no published reviews shows no rating, rather than a guess.
- A Verified badge means the reviewer showed evidence of the transaction. Verified and other published reviews count equally in the average.
Think a review breaks the rules? Our review policy explains what we remove, and you can report any review.
Review policy Report a reviewDealt with a developer, broker or agent?
Your review becomes part of their rating.
Ratings reflect reviewers' experiences and are for information only; they aren't professional or legal advice.