Review Policy
Our standards for fair, respectful, and trustworthy reviews.
At RealtyReview.ae, we are committed to keeping reviews honest, relevant and helpful for buyers, renters and the wider UAE real estate community. Our policy ensures every review is based on real experiences, respects others, and adds genuine value to the community.
Our Review Standards
By using RealtyReview.ae, you agree to the following review standards.
1. Real Experiences Only
Reviews must be based on actual experiences with a property, company, agent or project. We do not allow reviews from people who have no direct experience.
2. No Fake or Misleading Reviews
We do not tolerate fake, misleading, or incentivized reviews. Any attempt to manipulate ratings or mislead users will result in removal and possible account suspension.
3. Respectful & Professional Language
Reviews must be respectful and professional. We do not allow hate speech, personal attacks, discriminatory language or any form of harassment.
4. Relevant & On-Topic Content
Keep your review relevant to the property, company, agent or project. Irrelevant, off-topic or promotional content will be removed.
5. No Confidential Information
Do not share any confidential, private or sensitive information such as phone numbers, email addresses, IDs, financial details or personal data.
6. No Promotions or Spam
Promotional content, advertisements, links to other websites, or repeated posts are not allowed and will be removed.
7. Right to Edit or Remove
RealtyReview.ae reserves the right to edit, hide or remove any review that violates this policy or any applicable law without prior notice.
8. Legal Compliance
All reviews must comply with UAE laws and regulations. Content that is illegal, defamatory or infringes on someone's rights will be removed.
How We Moderate Reviews
Review Submitted
A review is submitted by a user.
Initial Validation
We automatically check for basic policy compliance.
Content Screening
Our system screens for spam, offensive content and policy violations.
Manual Review
Our team reviews flagged reviews for deeper assessment.
Published / Removed / Flagged
The review is published, removed or flagged based on the outcome.
When a Review May Be Rejected
- Fake or incentivized reviews
- Promotional or advertising content
- Abusive, offensive or discriminatory language
- Duplicate or repetitive submissions
- Reviews with no real experience
- Attempts to manipulate ratings or rankings
What Makes a Helpful Review
- Includes specific details about the experience
- Provides balanced and honest feedback
- Explains the pros and cons clearly
- Is relevant to the property, company or agent
- Uses a respectful and helpful tone
Reporting & Appeals
Report a Suspicious Review
If you find a review that violates our policy, please report it. Our team will review and take appropriate action.
Report a ReviewAppeal a Moderation Decision
If you believe a review was wrongly removed or moderated, contact our Trust Team and we will review your case.
Contact Trust TeamPolicy UpdatesOur review policy may be updated periodically to reflect platform improvements, legal changes and community feedback. Please check this page regularly to stay informed about the latest version.
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Disclaimer: Our Review Policy is subject to change at any time. Please review this page regularly to stay informed and community feedback.