Claim Your Company

How to claim your company

Claiming takes five steps, and a person checks the request before anything is granted:

• Find the profile in the directory: brokerages and agencies are under Companies, developers under Developers, and individual agents under Agents.
• Create an account, or sign in to the one you already have.
• Open the profile and choose "Claim this profile".
• Give the registration number, a work email at the company's own domain, and your role there.
• We check the number against the public RERA register. You get an email either way.

What we check, and why it is not instant

A profile carries other people's accounts of dealing with your company, so we confirm that whoever asks for it really speaks for the firm. We look for a broker registration number (ORN) or developer registration that matches the company on the public RERA register, and a work email at the company's own domain. A free email address or a number we cannot match is the usual reason a request is turned down, and the email we send says so.

What you can do once it is yours

• Describe the company in your own words. This is shown as your words, labelled as written by you rather than checked by us.
• Add your logo, a cover image and an introduction video.
• Publish listings with photos and a walkthrough video, and say which of your agents handles each one. Brokerages and agencies only.
• Publish your developments, with payment plan, handover date and photos. Developers only.
• Keep a team page: add the agents who work for you, and take them off the roster when they leave.
• Reply publicly to any review of the company.
• Read the enquiries sent to you through the site, and answer them yourself. We do not sell them on.
• Write articles for the site under the company's name.

What publishes straight away, and what we read first

Listings, projects, team changes and profile edits go live the moment you save them: they are your own facts about your own business, and you are accountable for them. Replies to reviews and articles are read by our team before they appear, because both are published next to other people's reviews and carry our name as well as yours.

What claiming does not give you

You cannot edit, hide or delete a review, and no arrangement with us changes that. A rating is calculated only from published reviews; nothing you do in the portal moves it. If a review breaks our review policy — it is about a different company, contains personal details, or is not from a real client — report it and we will look at it. A poor experience honestly described is not grounds for removal.

If someone else already manages the profile

One account manages one company profile. If the person who claimed it has left, or the claim looks wrong to you, contact us from a work email and we will sort it out. The same applies if your company appears twice, or under a trading name you no longer use.

Frequently asked questions